HYXPERT ASSIST is our telephone hotline. Certified specialist nurses and doctors give precise answers to all questions about infection prevention and control. HYXPERT ASSIST enables staff to make the right decisions, even in difficult situations.
Employees who are also infection prevention coordinators in the healthcare facility can ask our certified specialist nurses or doctors questions.
Participants have access to the HYXPERT ticket system. They describe their problem or their question and can choose between a written answer or a telephone call. HYXPERT gets back to you in 48 hours at the latest.